VA Employees Face Potential Disciplinary Action Over Delayed Claims
Alex July 14, 2015
It was discovered that the Philadelphia office had allowed staff members to alter claim information, neglected mail, and made major mistakes that led to a $2.2 million dollar loss due to duplicate benefit payments.
Due to the negligence of these employees, tens of thousands of inquiries to the office were delayed for roughly 10 months.
The involved parties may receive suspensions or be permanently terminated. Eight employees have been notified of what they may face, while several others are expected to also be disciplined. They will be granted an opportunity to respond before any final decisions on their reprimands are made.
If you feel that a VA office is not meeting your needs, it may be time to call for assistance. The office of LaVan & Neidenberg would be happy to review your claim and ensure your rights are being met. Dial 888-886-1211 to speak with a staff member now.